Count On Tools, Inc. (COT), a leading provider of precision components and SMT spare parts, announces that it has been awarded a 2018 Circuits Assembly Service Excellence Award (SEA) for its outstanding customer ratings, as judged by its own customers. Count On Tools was selected for the Automation and Handling Equipment category.
Circuits Assembly Editor-in-Chief Mike Buetow presented the award to Curt Couch, COT’s President, during a Tuesday, Feb. 27, 2018 ceremony that took place at the San Diego Convention Center during the IPC APEX EXPO. Mr. Couch commented about the award, “We are excited to be recognized once again for our superior customer service. I’m extremely proud of our team, whose talent and dedicated service achieve year-after-year a customer experience that exceeds expectations and earns recognition. Service is not a product that can be created; it’s a culture and attitude towards others. We share this honor with our amazing team and our clients who inspire us every day.”
Sponsored by Circuits Assembly, the SEAs for Electronics Manufacturing Services (EMS) providers and electronics assembly suppliers honor companies excelling in the crucial area of customer service. The program, now in its 26th year, functions as a way for participants to see how they compare to peers in customer satisfaction.
Count On Tools is a leading provider of precision machined components, SMT spare parts and Swiss-made hand tools, locally and globally. The company has won numerous awards for its quality products and service.
Count On Tools Inc., a precision component manufacturer specializing in all aspects of the machining industry, has been setting new performance standards in the SMT pick-and-place nozzle market since 1991. As the ORIGINAL source for high-quality, low-cost vacuum placement nozzles and associated consumables, they have pioneered with world-class development and process engineers that combine to ensure that innovation and competitiveness is applied to all of its extensive product range. The company also stands behind its products 100% with a full warranty. Count On Tools’ products are in use at many of the world's leading electronics manufacturing companies. Proven engineering expertise, coupled with the latest in design and manufacturing technology, has allowed the company to simplify the complexities of the industry and deliver a solution to its customers.
The company also maintains and supports a strong position in the hand tool industry, offering the highest quality hand tools in the world with PB Swiss Tools. These tools compliment any and all high-tech environments requiring optimum performance from both their equipment and technicians. For more information about Count On Tools’ products and services, visit www.cotinc.com.